Terms and Conditions po box mail scanning mail forwarding service

Terms of Use


PO Boxes Limited provides virtual mailbox, mail forwarding and other business services. We will refer to these things as “the Services” and our website at www.POBoxes.com we shall refer to as “the Site”. We’ll refer to these Terms and Conditions simply as “the Terms”. Letters, packages and parcels we shall refer to as “mail”.

The Services are delivered by PO Boxes Limited, a company incorporated in England under registered number 07816002 with its registered office at 35 Victoria Road, Darlington, County Durham DL1 5SF, England. When we use words like “we”, “us” and “our” in these terms, it’s to PO Boxes Limited trading as POboxes.com that we refer. When we use words like “you” and “your”, we are referring to you, our client. In return for our provision to you of the Services, you will pay to us “the Fees”

. You should understand that by signing up to use the Services, you are entering into a contract (which we’ll call “the Agreement”) with us on these Terms to the exclusion of all others. It’s important that you read them carefully. Please keep a copy of the Terms for reference in the future. We’ll post a notice on the Site and/or inform you by email, SMS or similar in the event that we update them.

1.1 These Terms apply to all use by you of the Services. To use the Services, you must accept the Terms set out in this document to the exclusion of all others. We will provide the Services to you only on the basis of these Terms, updated from time to time by us in accordance with clause 11.1.

1.2 Our Privacy Policy also forms part of these Terms.
2.1 You confirm that all information supplied by you in connection with your use of the Services is accurate and relates only to you.

2.2 You agree that you will maintain the accuracy of all information you supply for as long as you make use of the Services and that you will update that information as necessary.

2.3 When you accept these Terms, you warrant that:
2.3.1 You are legally capable of entering into binding contracts;

2.3.2 You are at least 18 years old;

2.3.3 You will use the Services only for legitimate purposes and that you will not use the Services to engage in any activities that are unlawful, illicit or illegal in any manner (including the infringement of the rights of any third party).
2.4 You hereby grant to us the right to open mail addressed to you for as long as you are making use of the Services.

3.1 We will start delivering the Services on “the Commencement Date”, which will be as soon as you complete the sign-up process or some other date that we might agree with you. We will continue delivering the Services during “the Initial Contract Period”, which is the minimum contract length as stated on the Site. At the end of the Initial Contract Period, we will continue to deliver the Services on a rolling basis for “ Contract Periods” that are of the same length as the Initial Contract Perioduntil our agreement with you is terminated in accordance with these Terms (the date upon which that termination takes effect being “the Termination Date”).

3.2 You may terminate this Agreement on written notice. Once outside of your initial commitment period, your contract will remain rolling until 30 days written notice is received.  The written notice must be sent to either P.O. Boxes Ltd, 35 Victoria Road, Darlington, DL1 5SF by recorded mail or by email to ID@poboxesemail.com.

3.3 If you terminate this Agreement under clause 3.2, we will not provide a refund if, having given notice, your Termination Date occurs during the Initial Contract Period. However, if your Termination Date falls into a subsequent Contract Period, we will refund Fees paid for Services that would have been delivered from the end of the calendar month into which the Termination Date falls. By way of example, if you have a six-monthly agreement with us and you give us notice in month five, your termination date would fall in month eight, so we would refund Fees you have paid for months nine through to month twelve.

3.4 We may terminate this Agreement on one month’s written notice. We may terminate this Agreement on written notice forthwith:

3.4.1 If we receive a chargeback notification from a payment processor concerning a payment you have made to us;

3.4.2 Should it be brought to our attention that you are using the Services to engage in illegal, illicit, or otherwise unlawful activities (including activities that infringe the intellectual property or other rights of third parties);

3.4.3 In the event that you breach these Terms in a way that cannot be put rectified or if it can, then within fourteen days of us informing you of your breach, you have failed to put that breach right;

3.4.4 if you are unable to pay your debts (within the meaning of section 123 of the Insolvency Act 1986 or you become insolvent or an order is made or a resolution passed for your administration, winding-up or dissolution (otherwise that for the purposes of a solvent amalgamation or reconstruction) or an administrative or other receiver, manager, liquidator, administrator, trustee or similar officer is appointed over all or any substantial part of your assets or you enter into or propose any composition or arrangement with your creditors generally of anything analogous to any of the above occurs in any applicable jurisdiction within which you operate. If this is of concern to you, please contact us so that we can discuss how we can continue to provide the Services to you.
3.5 We may, should we choose, suspend the delivery of Services to you rather than terminate this Agreement in accordance with clause 3.4. We may also suspend the Services should we not receive payment from you in accordance with these Terms. Should we suspend the delivery of the Services, unless we are prevented from doing so by law, we will:
3.5.1 Notify you of the suspension and the reason for that suspension with immediate effect; and

3.5.2 Retain all mail for onward forwarding in accordance with these Termsfor as long as this Agreement continues.
4.1 Before we can commence delivering Services to you, there are a number of tasks that must be completed. To start with, we will require the following information from you:
  • (a)     Your full name;
  • (b)     Your date of birth;
  • (c)     Your contact details (including email address, postal address, telephone numbers);
  • (d)     Log-in credentials (your user ID and password);
  • (e)     Any other information we might require from you.

4.2 If you are a setting up an account with us on behalf of a company or a limited liability partnership, we will additionally require your company registration number and registered office address. You can only set up an account on behalf of a company if you are a director of that company or if you provide us with written authorisation from a director of the company.

4.3 No matter where you might be in the world, the provision of the Services takes place in the United Kingdom and that means we must comply with the Money Laundering Regulations (you can find more information about this at www.hmrc.gov.uk ). Because of the nature of the Services, we must carry out “enhanced due diligence” on all of our customers. To complete this process, you must provide us with the following original documentation:
  • (a)     A current photographic proof of identity, such as a passport, driving licence, armed forces identification, etc; and
  • (b)     A proof of address, such as a bank or credit card statement or a utility bill (but not a mobile phone bill), that is no more than three months old and which features a verifiable physical address.

4.4 In addition, where you are creating an account with us on behalf of a company, we may need to carry out searches of company registration records filed with Companies House (or its equivalent in your jurisdiction) and we may have to ask you to provide us with other additional documentation.

4.5 We will treat all original documentation that you provide to us as part of the set-up process as confidential and with the same levels of care as if that documentation were our own. Subject to payment of our account set-up fees as applicable from time to time, once the set-up process has been completed, we will return the documentation to you by hand or by registered post. Please note, we may only return the documentation to the person that has provided it to us and not to any third party (or other representative of a company on whose behalf the account has been created).

4.6 Instead of providing us with original documentation, you may instead forward to us copies of the documents in question but ONLY if each copy is endorsed with a statement by a family GP, accountant, civil servant, teacher, solicitor, notary, Post Office branch employee or your employer (should you have one) confirming that you are who you claim to be. Photocopies of this statement are not sufficient – we must have the original document.

4.7 We reserve the right to decline your application to create an account with us in the event that that the identification checks referred to above have been carried out to our satisfaction or for any other reason whatsoever. Should we decline your application, we will be under no obligation to explain to you why.
5.1 Once the set-up process has been completed and delivery of the Services has begun, we will provide the Services in accordance with the package to which you have subscribed.

5.2 All incoming mail received on your behalf and all outgoing mail dispatched on your behalf is treated by us as confidential. Save as required to the contrary by operation of law (including under court order), we will not disclose your mail or your use of the Services to any third party at any time.

5.3 If you are subscribing to a package that includes mail scanning, we will upload scanned documents to ainternet-based resource to which you will have access with your log-in credentials. Please make sure that when choosing a password, you choose one that is secure and hard to guess. Most security breaches on the web happen as a result of “social engineering”, which, effectively, involves educated guesswork as to what your password might be. It’s best to choose a password that is at least 8 characters long and contains a mix of letters and numbers or even punctuation. All mail stored by us electronically will be encrypted.

5.4 We will process mail (whether storing for our mail forwarding service or scanning for the mail scanning service) as soon as practicable after the item arrives and in any event no later than close of business on the business day following the day upon which the item arrives.

5.5 From time to time, it may prove necessary for us to change the address of any one or more of our offices. Where this becomes necessary we will give you not less than 28 days written notice of the change. This notice will include the new address for the office(s) in question and the date upon which the change is to take place. Although we will try to obtain mail that has been sent to a discontinued address after the change of address has taken place, we give no warranties with regard to the processing of mail that is received at an address that we have notified you as discontinued once the change of address has taken place.

5.6 All mail should bear your unique client code (one letter followed by four numbers e.g. X0000). Improperly addressed mail may be reposted marked “return to sender addressee no longer at this address.

5.7 We warrant that the Services will comprise of the facilities and functionality described in relation to each such Service on the Site. Should you come across an element of functionality that is not operating correctly, you may inform us of this by contacting us by email addressed to ukadmin@poboxesemail.com, pointing out the nature of the error and the time and date at which it was encountered. We shall use reasonable endeavours to replicate the error and, should we be able to isolate and identify the cause of the error, we will fix it as soon as reasonably practicable.

5.8 We warrant that the Services will be provided using reasonable care and skill. We do NOT warrant that the use of the Services are suitable for any particular purpose regardless of whether you may have informed us of any purpose that you have in mind. We provide a variety of address descriptors that you may choose from when selecting your address. If you intend to use the Services for a specific purpose, you may wish to check what form of address is acceptable for that purpose. For example, Companies House will not normally accept a PO Box address as a registered office.

5.9 We will not be liable for any deficiency in the Services attributable to operator error, deficiencies or errors relating to any third party component not provided by us or third part connectivity needed by you to access the Services, nor shall we have any obligation under clause 5.6 where difficulties you have encountered are as a result of your use of the Services for a purpose for which they are not intended or in a manner that is not consistent with these Terms or as a result of the negligence or wilful misconduct either of yourself or your colleagues.

5.10 Clients' parcels and packages must be sent to our Darlington office ~ should any be received at our other addresses, we cannot guarantee acceptance, handling nor forwarding. Should parcels be received and accepted at our other offices, we reserve the right to levy a charge of, at least, £15 for parcel / package handling and / or disposal.  All London mail will be forwarded to our processing office for handling.

6.2 For the purpose of calculating pay-by-minute charges, the length of each call handled is rounded up to the nearest full minute. We can provide a breakdown of calls received on request, subject to the addition of a small administrative charge to the monthly Fee.

6.3 Before the Service can commence, you must divert your telephone line to us. We will answer incoming calls during the hours of 9.00am to 5.00pm Monday to Friday other than on statutory holidays, at which time the service is closed. Outside of these hours, a voicemail service is provided and any messages left will be recorded and forwarded to you by email as soon as practicable on the next working day.

6.4 Calls will be answered to a script that we will agree with you at the outset. You may alter that script at any time, however at our discretion we may refuse scripts that we consider to be unlawful, demeaning or otherwise unsuitable.

6.5 We will provide one line per business or site to you. From time to time it may be possible to handle multiple calls depending on the volume of calls that we are handling but we give no warranty in this regard.

6.6 You warrant that you have full written authority to use any third party intellectual property rights in the deployment of the phone answering Services and you will indemnify us and hold us harmless against any claims made in connection with the use by us of such third party intellectual property rights when performing the Services.

6.7 Where you have asked us to arrange a direct dial-in number, we cannot guarantee that the number you have chosen will still be free by the time you authorise us to secure it on your behalf. Charges made in respect of the supply of telephone numbers will be invoiced and payable by you in accordance with clause 7 of these Terms. If you fail to pay our invoice when it is due, we may suspend the use of that number until settlement is received from you in cleared funds.

6.8 Direct dial-in numbers that we arrange and supply remain our property at all times and are merely hired by you during the term of this agreement. At the Termination Date, you will immediately cease your use of all numbers that we have supplied, including removing all references to such numbers from your marketing literature and social media.

6.9 We shall not be liable for any telephone transfer charges or other taxes or charges that might become due as a result of the transfer of your telephone lines or calls. Where, for some reason, we are required to settle any such charges or taxes, we shall recharge the same to you by invoice, which shall be payable by you immediately on receipt.
7.1 The Fees applicable for each service will be charged to you at the start of each Contract Period.You hereby authorise us to deduct all fees due to us from the credit card you provide to us during registration or such other payment method as we may have agreed with you. We will not commence delivery of the Services until your first payment has been received.

7.2 All fees due to us shall be paid by you in Sterling, regardless of your location. If you do not, the exchange rate applied will be the rate applied by our bank when processing the transaction and the amount you pay in your local currency will be whatever is necessary to leave us with full settlement of the Fees due after application of that exchange rate together with whatever administrative fees and commission as might apply,together with an administrative charge in respect of carrying out the exchange.

7.3 You agree to inform us immediately in the event that you replace your credit card or should, for whatever other reason, the credit card or other details relating to another payment method that we have agreed with youbecomeinvalid.

7.4 In the event that your payment is refused, we will inform you immediately by email. You must then update your payment details (for example, with a new credit card) or else resolve the issue with your bank. If you fail to make payment within 10 days of the initial payment refusal, we may suspend delivery of the Services until payment is made.

7.5 We reserve the right to suspend your use of the Services or to terminate the Contract and delete your Account if you do not pay the Fees when they are due. We may, at our discretion, suspend the provision of the Services to you temporarily for the duration of any period in which the payment of Fees is overdue and we will not be obliged to repay any portion of the Fees paid in advance or to reduce the Fees chargeable for any period during which the Service has been suspended.

7.6 If, at your request, we provide any additional Services that are not specified as included within the Fees charged for the Services to which you have subscribed, we can charge you for those additional Services at our current rates, which will be collected in advance or, at our discretion, at your next scheduled payment.

7.7 We may charge for the storage of mail that is held by us for a period of sixty days or more, or which you do not collect within seven days of the Termination Date and in either case, we may give you seven days notice to arrange the collection of such mail. If, having given you notice, the mail in question remains uncollected, we may arrange the destruction of the mail and invoice you for our administrative charges concerning the provision of that service.

7.8 Invoices raised in respect of additional Fees beyond the subscription charges for the Services (including fees arising from the provision of telephone answering services) are due for payment no later than seven days from the date of the invoice in question. In the event of the termination of our agreement with you, we shall attempt to collect any outstanding fees on the Termination Date (or as soon as practicable thereafter). If we are unable to do so, we shall forward you an invoice in that amount, which will be payable no later than 7 days of the date of that invoice.

7.9 If you fail to settle any invoice, we may pursue you for the recovery of that debt and if we do, we shall charge in addition interest on that debt at 6% above the Bank of England Base Lending Rate, together with any administrative fees permissible under the Late Payment of Commercial Debts (Interest) Act 1998. The interest chargeable will accrue on a daily basis from the date upon which payment was due until the date upon which payment is made, whether that is before or after judgment is given.

7.10 We warrant that, other than for planned service interruptions (in respect of which, notices will be posted in advance), we will use best endeavours to ensure continued availability of all Services.

7.11 Non payment reminders are charged at £10 each.

7.12 We reserve the right to request a forwarding fee prepayment and / or deposit.
8.1 Our approach to the processing of personal data relating to our customers is set out in our Privacy Policy. Information that you provide to us, such as identification documents, may contain Personal Data (as defined by the Data Protection Act 1998) and we will process that Personal Data in accordance with this clause.

8.2We will:
8.2.1 process Personal Data and other information supplied by you solely to provide the Services under these Terms and in accordance with the your lawful and reasonable written instructions;

8.2.2 comply with our obligations under the Data Protection Act 1998 concerning the implementation of appropriate organisation and technical security measures to safeguard the Personal Data supplied by you;

8.2.3 not disclose the Personal Data or other information supplied by you to any third party other than on your written instructions or as required by law;

8.2.4 maintain suitable back-up facilities for the Personal Data you provide at no cost to you; and

8.2.5 immediately forward to you communications from data subjects, regulatory bodies and other third parties concerning the Personal Data that you have supplied and not respond to or act on such communications without your prior agreement.
8.3 We will record the IP address from which you access Services that are delivered electronically. We use cookies in order to provide Services to you. You can find more information about cookies in our Privacy Policy.
9.1 Where any of the obligations relating to the delivery of the Services are sub-contracted by us to a third party, we will remain liable for the acts and omissions of those contractors as if they were our own.



9.4 Nothing in these Conditions shall act or be construed so as to act in any way to limit:
9.4.1 our liability for death or personal injury caused by our negligence, or the negligence of our employees, agents or sub-contractors (as applicable); or

9.4.2 our liability for fraud or fraudulent misrepresentation by us or our employees; or

9.4.3 any rights you may have as a consumer under applicable local law or other statutory rights that may not be excluded.
9.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits relating to the forwarding and receipt of the mail that we process in delivering the Services. The receipt of mail containing certain types of subject matter may be legal in the UK but prohibited by national laws where you are. We make no representation and accept no liability in respect of the any breach of such laws resulting from your request to us when making use of the Services to forward or make available such mail to you.

9.6 You hereby agree to indemnify us on demand and to hold us harmless from all actions, claims and proceedings made or taken against us from time to time and for all loss or damage and all payments, costs or expenses (including legal costs) made or incurred by us as a result of the breach of the warranties you have given at clause 2.3 or which otherwise arise in respect of your use of the Services.

9.7 We do not warrant that your use of the Services will be uninterrupted or error-free and all liability howsoever arising in respect thereof is hereby excluded. Aside from planned maintenance time, which we shall inform you of in advance, we shall use reasonable endeavours to ensure that your Content is available to the public for 97% of the time, 24 hours a day and 7 days a week. Although we shall use best endeavours to prevent unauthorised access to our systems, we cannot guarantee this.

9.8 You will keep all log in details and other confidential information relating to your account secure and you will notify us immediately in the event that your account is used in any way without your authorisation. You will indemnify us for any loss, damage or expense (including legal fees that we incur) as a result of your failure to keep account ID, passwords and other information secure. From time to time we may issue guidance on security issues. You agree to follow and implement this guidance.
10.1 On termination for any reason:
10.1.1 Your right to use the address and/or phone number that we have provided to you will cease immediately;

10.1.2 We will continue to hold mail for 30 days following which all such items will be securely destroyed. You may contact us to arrange for mail to be forwarded to you, subject to receipt from you of payment for postage and packing in advance of dispatch to you;

10.1.3 Digital images of your mail will be accessible for 30 days following which they will be erased and your log-in details will be cancelled;

10.1.4 Following the expiry of the 30-day grace period referenced at clauses 10.1.2 and 10.1.3 above, we will, at our discretion, securely recycle any mail received on your behalf or re-post it marked as “return to sender – addressee no longer at this address”;

10.1.5 You will immediately pay to us all outstanding unpaid invoices together with any interest due on any such invoices that are overdue and for any Services that have been supplied but for which no invoice has yet been submitted, we will raise an invoice that will be payable by you immediately on receipt;

10.1.6 The accrued rights, remedies, obligations and liabilities of the parties to this agreement as at the Termination Date shall not be affected, including the right to claim damages in respect of any breach of these Terms that existed at or before the Termination Date; and

10.1.7 Clauses of these Terms that expressly or by implication have or continue to have effect after the Termination Date shall continue in full force and effect.

Cancellation Period

All agreements are rolling / recurring payment agreements which are so set up to ensure uninterrupted service regardless of whether the agreement is for mail scanning and/or mail forwarding and/or virtual office. You may cancel your agreement with POBoxes Ltd once your initial commitment period is over by giving 30 days written notice.


Notice is given in writing only by 'Signed for' mail, to POBoxes.com, UK Admin Office, 35 Victoria Road, Darlington, Co Durham DL1 5SF or via email to ID@poboxesemail.com. Any refund, that may be due to you, will be returned to the account (from which you originally paid ourselves) within 45 days from the date that your service finally terminates. Client refunds will not be given for the unexpired portion of the initial contract period. We reserve the right to charge an account closing fee of £30 to cover to cost of securely disposing of any mail etc, which we may hold on your behalf. Any mail received after cancellation will be returned to sender.

11.1 We may vary these Terms at any time. Any such variation shall take effect at the start of the next Contract Period following the date upon which the revised Terms are posted on the Site or, for clients who have signed up for Contract Periods of longer than six months, at a specified date no less than three months in the future.

11.2 We shall endeavour to notify you by email that the Terms have been updated, but such notification is entirely without prejudice to this clause and we shall not be liable under any circumstances for your failure to receive or our failure to send such notification.

11.3 At all times it is your responsibility to read and satisfy yourself as to the Terms laid out herein. Your continued use of the Site and/or the Services after any variation to the Terms indicates your acceptance of the updated Terms.
12.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our Services, you accept that communication with us will be mainly electronic. We will contact you by SMS text message, email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12.2 All notices given by you to us must be sent to us ‘signed for’ registered post addressed to 35 Victoria Road, Darlington, County Durham DL1 5SF, England. We may give notice to you by SMS, email or post at the addresses you provide to us when registering with us, or in any of the ways specified in clause 10.1 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email or SMS text message is sent, or three days after the date of posting of any letter. In proving the Services of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the email address of the addresseespecified during the sign-up process (or subsequently provided), and in the case of an SMS text message, that such SMS text message was sent to the specified mobile telephone number of the addressee.
13.1 Your registration on these Terms gives rise to a contract between you and us (“ Contract”) that is binding on you and us and on our respective successors and assigns.

13.2 You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your rights (including the address that we provide for you in delivering the Services) or obligations arising under it, without our prior written consent.

13.3 We may transfer, assign, charge, sub-contract or otherwise dispose of the Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“ Force Majeure Event").

14.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
  • (a)     Strikes, lock-outs or other industrial action;
  • (b)     The failure of an SMS text message provider to deliver an SMS text message (other than a failure due to non-payment by us of the SMS text message fee);
  • (c)     Public or private telecommunications network failure;
  • (d)     The acts, decrees, legislation, regulations or restrictions of any government;
  • (e)     Attempts by unauthorised access to our systems, or by any other electronic brute force attempt, that results in a system failure.

15.1 If we fail, at any time to insist upon strict performance of any of your obligations under these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

15.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

15.3 No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with these Terms.
16.1 If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
17.1 These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

17.2 The following documents are part of these terms and conditions:
  • (a)     Privacy Policy
  • (b)     Terms of Use

17.3 You acknowledge that, in registering with us, you have not relied on any representation, undertaking or promise given or implied from anything said or written in negotiations by us prior to your agreement to these Terms except as expressly stated in these Terms.

17.4 You shall have no remedy in respect of any untrue statement made by us, whether orally or in writing, prior to the date of your registration (unless such untrue statement was made fraudulently) and your only remedy shall be for breach of contract as provided in these Terms.
18.1 A person who is not a party to the Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract, but this does not affect any right or remedy of a third party which exists or is available apart from that Act.
19.1 These Terms and your registration give rise to a binding contract between you and use that will be governed by English law. Any dispute arising from, or related to your use of the Site and the Services shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

19.2 Please bear in mind that if you are not resident in the UK, your use of the Services may be subject to local laws and regulations, over which we have no control.
20.1It is fully understood that the company formation services is currently under trial with PO Boxes which means that any and all service can change without notification and or agreement with the user.

20.2 PO Boxes further reserves the right to cancel any and any part of the Company Formation service at any time without notification or agreement with the user.
21.1PO Boxes offers a FREE storage of all scanning mail for up to 6 months from the date of the processing of each mail item.

21.2 At the end of this 6 months period, all held mail will be securely shredded and recycled, users will receive notification 1 month prior to the recycling, advising them to forward any important items.

21.3Unlimited FREE storage is subject to a Fair use policy which limits the number of mail items stored for a user to the limit of mail items received per month, based on their chosen service plan.